Refund and Returns Policy

Refund Policy

At Sardar Pagri House, we admire the taste of customers, including all age groups. Accordingly, we opt for supreme manufacturing, designing, and embroidery techniques to shape the products. If somehow you are not satisfied with the product or alter the customization in product design or fabric or handwork, and making mind to change the product, then you are free to discuss with our team via phone call or mail and have the best solution.

For all Sardar Pagri House customers, it is advisable to ensure the package condition of the delivered product. If you find it damaged or tampered with, then refuse the order acceptance and inform us as soon as possible. We will look into the matter. Understanding your concern, we promise to revert back with the best way out.

Terms and Conditions

  • The refund process is constrained to the nature and category of the product.
  • The product you wish to return must be unused, and unsoiled.
  • The price tags, barcodes, user manual, invoice and labels must be attached along with the product.
  • In case of damaged or defective product delivery, you should immediately inform us via call or mail.
  • It is advisable to seal the product strongly and properly so that there will not be further damage during the return process.

For any query related to personalized products, designing technique, payment, return, refund process, or business deals, you can contact us any time or mail us at info@sardarpagrihouse.

Return & Exchange

At Sardar Pagri House, we are copiously engaged to make sure the fact that our customers will have the superlative experience while opting and purchasing our products online. We understand the judgmental mind which always creates confusion for you in choosing the best one from the huge collection of products. Also, there might happen any chance of wrong product delivered, defaults or damaged items. At this moment, you might feel the need of exchanging products with the other one or returning the order.

Return and Replacement Policy

At Sardar Pagri House, we offer a convenient exchange or replacement process to our customers. A few terms and conditions to be followed for Sardar Pagri House product exchange or replacement are mentioned below:

  • The product to be exchanged, must be in its original state along with price tags.
  • Only unaltered, unused and unsoiled products will be accepted for the exchange process.
  • Exchange or replacement of the order with the other one, will be based on the availability of the product range. For this, you can browse Sardar Pagri House collection online to choose from.
  • If the product is not available for the replacement process, then you may request for the refund.
  • The ordered items can be exchanged within 30 days, following the re-saleable terms.
  • For the order exchange process, you will be immediately notified via message or mail.
  • Product exchange will be entertained in all cases of faulty, damaged or not same as ordered online.

For further assistance in the exchange or return process, you can mail your queries or concerns at info@sardarpagrihouse.com